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Metering and billing at multifamily properties

Billing residents through the charger instead of a submeter

You do not need a submeter, because a networked charger is already a meter. It identifies who plugged in, measures the kilowatt-hours it delivered, applies the price you set and takes the payment. What people get wrong is the next step: the network collects that money, not you. The network deducts its fees and remits the balance to the property on its own schedule. Two clauses in the network agreement decide whether the property ever sees a useful amount — the payout schedule and the revenue share — and both are negotiable before you sign and immovable after.

Updated 2026-08-20

What the charger actually records

A networked charging session produces a record with an authenticated identity attached to it, and that combination is what makes the charge collectible.

What a networked session record contains, and what each field settles
Field in the session recordWhat it proves
Authenticated account or RFID tokenWhich person started the session
Port or connector IDWhich physical stall, if you have several
Start and stop timestampsWhen, and how long the stall was occupied
Energy delivered, in kWhThe quantity actually sold
Price applied and rate planThat the posted price was the price charged
Idle or occupancy fee, if enabledWhy the total exceeds the energy cost
Provenance: Field names differ between networks. Ask any vendor to show you an exported session report before you sign — if the export does not contain these six things, it will not settle a dispute.

The metering question nobody asks the vendor

If you sell electricity by the kilowatt-hour, the device doing the measuring may fall under weights-and-measures law, exactly like a fuel pump.

Where the money physically goes

The driver pays the network. The network pays the property. Those are two separate events with a gap between them, and the gap is where most of the disappointment lives.

The path from the driver's card to the property's account
StepWho holds the moneyWhat comes out
Driver taps or starts a session in the appPayment processorCard processing fee
Session completes, energy meteredCharge networkNetwork transaction or per-kWh fee
Network reconciles the billing periodCharge networkRevenue share, if your contract has one
Payout issued to the site hostThe propertyNothing further
Utility bills the meter serving the chargersThe propertyThe actual cost of the energy, on your tariff
Provenance: Structural, not a fee schedule. Fee levels vary by network and by contract and we do not publish figures we cannot attribute to your specific agreement — the numbers are in the one on your desk.

The two clauses that decide whether this works

Payout schedule and revenue share. Everything else in a network agreement is secondary to those two.

Network billing against a submeter, honestly

Neither is universally right. The choice turns on whether stalls are assigned to specific residents or shared.

Charge-network billing compared with per-stall submetering
QuestionNetworked chargerSubmeter to a billing agent
Works with shared, unassigned stallsYesNo
Knows who used the energyYes, by authenticationOnly if the stall is assigned
Can price guests differently from residentsYesNo
Money reaches the property directlyNo — via network payoutYes, on the rent statement
Ongoing costPer-port subscription plus feesMeter read or billing-agent fee
Survives the resident leavingYes, account closes with themNeeds a move-out read
Useful for a utility incentive applicationYes, utilisation data is built inRarely
Provenance: Structural comparison. Installed cost per port for lot and multifamily pedestal work is on the parking and multifamily solution page; networked hardware is the small share of that figure.

When a submeter is still the better answer

Assigned stalls in a garage, where each resident charges in their own space, is the case where network billing buys you very little.

What to settle before the order goes in

The billing decision changes the hardware, so it has to be made before the purchase order, not after the trench.

Do we still need a separate electric meter if the chargers do the billing?

The charger handles who owes what. It does not change which utility meter the energy passes through, or which rate schedule that meter sits on. Those decide your actual cost per kWh and whether a demand charge applies, and you cannot price a session sensibly without knowing them. The house-meter-versus-separate-meter question is a different decision and it has to be made before the conduit is set.

Can we charge guests a different rate than residents?

On a networked system, yes. That is one of the strongest arguments for it. Residents authenticate against a resident group with one price, everyone else pays the public price, and the network enforces the difference without anyone at the property doing anything. A submeter cannot do this, because a submeter does not know who is standing there.

What happens if the network goes out of business or we want to switch?

Ask two things before you buy: whether the hardware is capable of open protocol communication so it can be moved to another back office, and who owns the session data. Hardware that only talks to one company's cloud is a decision you make once. Get both answers in writing, and get an export of your own session history included as a contract right rather than a favour.

Does the network handle sales tax or utility taxes on the sessions?

Sometimes, partially, and it varies by state and by network. Some jurisdictions tax EV charging sessions specifically, and some apply ordinary sales tax. Ask the network what it collects and remits on your behalf and what it leaves to you, then confirm the answer with your accountant rather than with the salesperson. This is one of the more common gaps between what a proposal implies and what the contract says.

Is any of this covered by a federal tax credit?

No. The Section 30C credit terminated for property placed in service after June 30, 2026 and has no federal successor. Utility make-ready programs are where the recoverable money now sits for commercial and multifamily work, and those are sponsored by individual utilities rather than nationally.


Get the installed number before the network conversation

Networks quote you a subscription. The install is the part that decides the budget. Tell us the port count, the distance from the service and whether the lot has to be cut, and you get a range for the physical work in the same session.