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The economics of charging at a commercial property

Demand Charges: Why EV Chargers Can Wreck a Commercial Electric Bill

Because your commercial tariff bills two separate things, and the chargers moved the one you were not watching. Alongside the kilowatt-hours you consumed, the utility bills the highest sustained power you drew — usually the largest fifteen-minute average in the month, measured in kilowatts. Chargers are large, simultaneous and predictable, so they set that peak efficiently. And if your tariff carries a ratchet clause, a peak set in one month keeps setting a floor under the demand charge for months afterward, long after the vehicle has gone.

Updated 2026-08-20

Demand Charges: Why EV Chargers Can Wreck a Commercial Electric Bill

Two meters in one bill

Read a commercial electric bill and you will find a consumption line, priced per kilowatt-hour, and a demand line, priced per kilowatt. The first measures energy over the month. The second measures power at a single moment — typically the highest fifteen-minute average interval the meter recorded during the billing period.The demand line has no relationship to how much energy you used. A site that drew a large amount of power for one quarter of an hour and almost nothing for the rest of the month pays a full demand charge. This is not a penalty; the utility sizes transformers, conductors and generation capacity for the peak you might draw, and the demand charge is how that capacity is billed.For most commercial buildings the demand peak is set by chillers, elevators or the mid-afternoon HVAC load, and it sits at a familiar level year after year. Chargers arrive and add a new load that is large, that starts on a human schedule rather than a thermostat, and that frequently coincides with the peak that already existed.

How much power chargers actually add

The numbers below are nameplate continuous output — what the equipment draws when it is running flat out — and they are the figures that matter for demand, because demand is about instantaneous power, not about how long anything runs.The pattern that hurts is simultaneity. Four Level 2 ports are not four small loads if all four start at 5:30 pm when the shift ends; they are one thirty-eight kilowatt load arriving at once. That is why an unmanaged bank of Level 2 ports can move a demand peak that individual ports never would.DC fast charging is a different order of problem. A single fast charger can exceed the entire existing demand of a small commercial building, and one session in the wrong fifteen minutes sets a peak the site will pay for all month — and, under a ratchet, for longer.

The ratchet clause, which is the part nobody reads

Many commercial tariffs include a ratchet: a provision that sets the billed demand at the higher of this month's measured peak or some percentage of the highest peak recorded over the preceding several months. The exact percentage and lookback period are tariff-specific and you have to read yours.The consequence is that a single bad fifteen minutes is not a one-month event. A fast-charging session, a maintenance test that ran everything at once, or a hot afternoon when the chargers and the chillers peaked together can raise the floor under your demand charge for the rest of the ratchet window.This is the mechanism behind the most common version of the question that brings people to this page: the bill went up, and it stayed up, and the chargers do not appear to be busy enough to explain it. They are not explaining it through energy. They explained it once, through power, and the tariff is repeating the answer.

A worked example, with placeholder rates

Every rate in the table below is invented to show the arithmetic. Demand rates vary enormously between utilities and between rate classes within a utility, and there is no national figure worth quoting. Pull your own tariff, find the demand rate and the ratchet language, and substitute.The example runs a site with four Level 2 ports under three operating regimes: unmanaged and coincident with the building peak, unmanaged but shifted off the peak, and managed so the bank never exceeds a set ceiling.Notice that the energy sold is identical in all three rows. The vehicles received the same charge. Only the timing and the ceiling changed.

What actually fixes it, ranked

The mitigations are not equal, and the market tends to promote them in roughly the reverse of their usefulness on a typical property.First, schedule. If the vehicles have a long dwell window and the building has a known peak period, simply not charging during that window removes most of the problem at no capital cost. On an overnight residential or depot site this is close to free, because a car that sits for ten hours does not care which of those hours it charges in.Second, power sharing. Load management across a bank of ports caps the total the group can draw, sharing a fixed allocation among however many vehicles are connected. It converts a hard peak into a ceiling you choose, and it is usually cheaper than the service upgrade it replaces as well as cheaper than the demand it avoids.Third, rate selection. Some utilities offer tariffs designed for EV charging loads, occasionally with reduced or deferred demand charges. Whether one exists for your class and territory is a utility-specific fact worth an explicit phone call, and it is free to ask.A distant fourth, storage. Batteries can shave a peak, and on the right tariff with the right load shape they pay. They are also a substantial capital cost with their own space, safety and maintenance requirements, and they are frequently proposed for sites whose problem would have been solved by a schedule. Treat storage as the answer only after the first three have been ruled out with your actual interval data in hand.

Specify the fix before you buy the hardware

All of this is far cheaper to solve at specification than at retrofit. Power sharing has to be supported by the equipment and configured at commissioning. Scheduling needs a networked charger or, at minimum, a control input. Both are ordinary features to ask for and awkward to add to a bank of pedestals already set in concrete.Ask the installer for the connected load of the proposed system and the maximum simultaneous draw after any management is applied — those are two different numbers, and the second is the one your demand charge responds to. Then take both to your utility account representative before the order goes in.One thing that will not help with any of this: a federal tax credit. Section 30C terminated for property placed in service after June 30, 2026 under Public Law 119-21. Utility make-ready programs sometimes do cover load-management equipment, which is worth asking about specifically, because it is the rare case where the sponsor's money and the sponsor's interest point the same direction.

What is a demand charge on an electric bill?

A charge based on the highest sustained power your site drew during the billing period, usually the largest fifteen-minute average, priced in dollars per kilowatt. It is separate from the per-kilowatt-hour energy charge and does not fall just because you used less energy overall. Most commercial and industrial rate classes include one; most residential rate classes do not.

Do Level 2 chargers trigger demand charges?

Individually they are modest, but banks of them starting simultaneously are not. Four ports at 40 amps drawing together add roughly thirty-eight kilowatts to the site's instantaneous load, and if that lands inside the building's existing peak window it goes straight onto the demand line. Scheduling or power sharing removes most of the effect.

Why is our bill still high months after the chargers were installed?

Look for a ratchet clause in your tariff. Many commercial tariffs bill demand at the higher of the current month's peak or a percentage of the highest peak in a preceding lookback window, so one bad interval keeps setting a floor for months. The specific percentage and lookback are tariff-specific and are stated in the rate schedule.

Will a battery solve our demand charge problem?

Sometimes, and it is rarely the first thing to try. Scheduling and power sharing address the same peak at a small fraction of the capital cost, and on sites with long dwell windows they usually eliminate the problem outright. Storage earns its cost where the peak genuinely cannot be shifted — short dwell, fast charging, or a load shape that leaves no off-peak window.

Does a bigger electrical service reduce demand charges?

No. A service upgrade increases the power you are able to draw; it does nothing to reduce the power you actually draw, which is what the demand charge measures. Upgrades are sometimes necessary for capacity reasons, but selling one as a fix for a demand charge has the causation backwards.

Can we pass demand charges through to the drivers?

Partly, and it requires deliberate pricing. Because demand does not scale with kilowatt-hours, a pure per-kilowatt-hour price recovers it unevenly and under-recovers on quiet months. Sites that take this seriously either add a time-based component or set the energy price with an explicit demand allocation built in, which is covered in the pricing article in this cluster.


Price the managed version and the unmanaged version

Power sharing changes the feeder, the panel and sometimes the service — which is exactly the part of a commercial estimate that moves. Tell us the port count and the run and you get both numbers.